You should have received tracking information from us that will allow you to track your order. If it looks like your package was reported as delivered, and you can't find your package, we recommend the following: check your neighbors and housemates to see if it arrived.
Sometimes postal carriers hide packages in secure places to reduce the chance it was stollen. We also recommend waiting a day or two before filing a claim as sometimes the tracking is delayed.
If that doesn't work, you can file a claim with USPS - they have GPS tracking on all the packages so can see if they dropped it in the right place.
If you do this, please let us know so that we can support you in getting your order as soon as possible.
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